Student Services Advisors (SSAs)

SSAs support student wellbeing and academic success. 

They can help with:

  • flexible arrangements for students with disabilities
  • welfare concerns such as accommodation
  • learning support and study issues
  • assistance for international students
  • making complaints or reporting incidents of sexual harassment and assault
  • referrals to other staff in ASAM and to community support services


SSAs can also assist with crisis situations.

To book an appointment directly with the Student Services Advisor on your campus contact:

To book an appointment directly with the Student Services Advisor contact: 

Please see below for details on how to make an appointment:  

Phone: [INSERT]  

Email: [INSERT]  

Location: [INSERT]


Supporting Your Experience

Our staff are here to make your ASAM experience rewarding and enjoyable. Below is an outline of the student services available to you at ASAM.

Counselling Services

Counselling Services

Student Counsellors are available to assist students with personal issues or circumstances that might affect wellbeing and study. This is a free and confidential service. 

Student Counsellors at ASAM are on placement in their final stage of study and are closely and regularly supervised by experienced and qualified ASAM counselling staff. 

The Counselling Service can assist students with a variety of issues such as grief and loss, trauma and crisis, relationship issues, self esteem and identity, stress, depression, anxiety and other mental health concerns. All ASAM students are welcome to use the Counselling Service. 

The National Manager, Counselling and Wellbeing also provides short term counselling to students by arrangement. 

 To book a confidential appointment please email the counsellors. 


INSERT email

Australia wide crisis and support 24/7 

  • Lifeline – 13 11 14 
  • Domestic Violence crisis line – 1800 656 463 
  • Diverse Voices - 1800 184 527 
  • Sexual assault 1800RESPECT 


For immediate crisis intervention when life may be in danger, call 000 or go to your local hospital emergency department.  


Disability Support

Disability Support

ASAM is committed to supporting students with special needs. If you have a special need, you should discuss this with the Student Services Advisor, Campus Academic Coordinator or Campus Manager. Student Services staff can assist you with making contact with these people.  You can help us with designing support for you by providing any professional advice from accredited practitioners, e.g. doctor’s or other medical professionals, during the application or enrolment process. Find out more about ASAM’s Disability Support here. [hyperlink to Disability copy/page] 


Technical and IT Support

Technical and IT Support

ASAM offers a range of services to support you in your studies: 

  • Our Technical Department team members are on hand to assist you with the use of specialist facilities,  
  • Electronic resources, on-campus and online, email 
  • IT staff to provide email, web and network support 
  • Library and academic staff provide tutorials for study skills, information navigation and research, and writing skills 
  • Special learning needs are treated confidentially and expertly 
  • Printing, copying and scanning facilities. 


ASAM has an IT support officer who can provide students with support relating to all matters of ASAM’s digital learning environment. A 24/7 service desk is available to all ASAM students to provide support both on and off campus. Students may access this service either directly on campus via Student Services or via the 24/7 email address: INSERT EMAIL ADDRESS


Navitas Professional Institute Pty Ltd trading as Australian School of Applied Management (ASAM)

TEQSA Provider ID: PRV12009,

National CRICOS Provider code: 01328A,

RTO: 0500, ABN 94 057 495 299.

© 2018 Copyright.All rights reserved Navitas Limited.

Helpful Wellness Resources

Helpful Wellness Resources

Self-help and Wellness Fact Sheets

Mental Health 

  • Suicidal thoughts 
  • Stress 
  • Anxiety 
  • Depression 
  • Anger 
  • Mental Illness 
  • Mental Health and Wellbeing 


Physical Health 

  • Sexual Assault 
  • Deliberate self harm 
  • Eating Disorders 
  • Alcohol and other drugs 
  • Insomnia 


Counselling Support 

Lifeline 13 11 14 (24 hour) 

Provides access to suicide prevention, crisis support as well as mental health support services. 

Suicide Call Back Service 1300 659 467 

Free counselling services. 24 hours, 7 days a week. 


A national youth mental health foundation dedicated to improving the wellbeing of young Australians.

Kids Helpline (up to 25 years) 1800 551 800 

A 24 hour counselling service for young people, offered by phone, email or over the web. 

Alcohol and Drug Information Service 

Provides information about Alcohol and Drug Information Services in each State and Territory. 

Smart Recovery (Self-empowering addiction recovery support group) 

Face-to-face and online groups for people wanting to overcome their addictive behaviours. 

Gambling Help 1800 858 858 

Phone, online and face to face counselling to help people understand and overcome problem gambling and support them through the process. 

Sexual Assault 1800 424 017 

A 24 hour telephone and online counselling for people whose life has been affected by sexual violence. Similar services are available in your State or Territory. 

Mensline Australia 1300 78 99 78 

Provides telephone support, information and referral service to men experiencing relationship difficulties. 

Gay and Lesbian Counselling and Community Services of Australia 

Provides information and links to the primary gay, lesbian, bisexual and transgender persons telephone counselling service organisations across Australia. 

ACON Community Health and Action 1800 063 060 

Australia’s largest community-based gay, lesbian, bisexual and transgender health and HIV/AIDS organisation promoting health and well being. Similar services are available in your State or Territory. 

Relationships Australia 1300 364 277 

Provides counselling support services to individuals, couples and families, victims of crime and LGBTI community. 

National Sexual Assault, Family and Domestic Violence Counselling Line

1800 RESPECT (1800 737 732) 

Counselling, information, advice and referral to local services. Available 24 hours a day for people who have experienced, or are at risk of experiencing, family and domestic violence and/or sexual assault. 

Beyond Blue

1300 22 4636 Provides information about anxiety and depression. 

Black Dog Institute 

A research and educational facility offering specialist expertise in depression and bipolar disorder. 

SANE Australia 1800 18 7263  

Provides information and support for people affected by mental illness, their family and friends. 

Reach Out 

Web-based service offering information, support and skill development to improve mental health and well being. 

The Butterfly Foundation 1800 33 4673 

Provides support for people suffering from eating disorders and negative body image. 


This is a free web-delivered service from Australian National University for people experiencing depression and anxiety. Students can really benefit from participating in these modules. 

The National Association for Loss and Grief (02) 9489 6644 (call costs will apply) 

Information on services available as well as telephone counselling for people experiencing grief. 

Service for Rehabilitation of Torture and Trauma Survivors 

Information, resources and support for refugees. Similar services are available in your State or Territory.